Handbook of Corporate University Development: Managing Strategic Learning Initiatives in Public and Private Domains

Sampul Depan
Dr Scott Taylor, Professor Geoff Peters, Professor John Storey, Professor Rob Paton
Gower Publishing, Ltd., 1 Sep 2012 - 306 halaman
From the moment the first corporate university (CU) was created and the term was coined, the central metaphor of university has proved a double-edged sword. The emphasis on university has been a driving force in moving companies beyond a restricted and siloed approach to training, to a central vision for learning within the organization. On the other hand, there have been failures and many corporate universities have struggled to bring a business rigour to learning or to align their development with the key business and financial drivers of the organization. Handbook of Corporate University Development draws on experience from around the world, to provide anyone responsible for strategy and learning – at senior levels in government, education and business – with a picture of current best practice. The Handbook is not a prescriptive 'how-to', rather an exploration of key issues such as: • Who owns a corporate university initiative? • How is the funding managed? • How is the CU aligned with business strategy? • How do CU directors and project managers deploy resources? • How do they deal with suppliers? • How do they report and measure CU performance? • What are the processes and technologies needed to provide and support different forms of learning? • How can you blend different media? • How do you assess what learning has taken place? • What are the future prospects and potential for corporate universities? It is time for the corporate university to demonstrate how business rigour, handled deftly and with strong and perceptive leadership, can revolutionize learning both inside and outside the organization. Handbook of Corporate University Development is an important catalyst towards this process.
 

Isi

Introduction
3
New modes of knowledge creation and knowledge sharing
9
Conclusions
15
Discussion
27
Some tough issues for NHSU
33
Addressing Key Skill Shortages in the International Information Technology
43
Publicprivate partnership in education the role of industry
49
The structure and operation of the Aqua Corporate University
55
LEARNING TECHNOLOGIES AND PROCESSES
153
Measuring the markets for elearning
161
References
168
Blending in practice
174
References
180
Developing an Eenabled Corporate Learning Strategy
193
The new strategy
199
Conclusions
205

Production
61
ORGANIZING AND MANAGING A CORPORATE UNIVERSITY
67
The Centralization Dilemma and a Balanced Solution
83
The ST balanced service model in practice the case of the School of Sales
91
Doing Business with Business Schools
97
A new operating model
104
The development process
114
Conclusion
121
Scorecards for corporate universities
128
The experiment in internationalizing the corporate university
134
Gaining Accreditation for a Corporate University
139
Lessons learned about corporate universities and other managerial initiatives
145
Traditional communities innovative methods
211
Note
217
Conclusion
232
Organizational learning in practice
239
A key supporting technology for organizational learning
246
PROSPECTS AND POSSIBILITIES FOR CORPORATE UNIVERSITIES
251
The semantic web and intelligent agency
257
Presence
264
Managing learning to deliver business impact
271
Learning that looks like knowledgement collaboration
277
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