Handbook of Usability Testing: How to Plan, Design, and Conduct Effective TestsJohn Wiley & Sons, 10 Mar 2011 - 384 halaman Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more. |
Isi
| 3 | |
| 21 | |
Chapter 3 | 27 |
Assessment or Summative Test | 34 |
Skills for Test Moderators | 45 |
Part Two The Process for Conducting a Test | 65 |
Set Up a Testing Environment | 93 |
Find and Select Participants | 115 |
Conduct the Test Sessions | 201 |
Analyze Data and Observations | 245 |
Report Findings and Recommendations | 269 |
Variations on the Basic Method | 293 |
How? Techniques for Monitored Tests | 302 |
Expanding from Usability Testing to Designing | 315 |
Afterword | 333 |
| 337 | |
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Istilah dan frasa umum
answer background questionnaire basic begin behavior benchmark Chapter Checklist clip complete conduct Craigslist customers data collection debriefing session development team discussion documentation end user errors evaluate example expected experience expertise exploratory test feel Figure focus guidelines highlights video human factors important inferential statistics interaction issues iterative design Jeff Joseph Dumas Likert scales notes novice observers organization paper prototype participant’s participants perform person post-test prerequisite training prototype recommendations recording recruiting research questions sample script setup simply someone specific spreadsheet sure task scenarios technique test design test moderator test objectives test plan test session testing room think aloud typical understand usability engineering usability problems Usability Professionals usability test User Interface Engineering user profile user-centered design