Social Science, Technical Systems, and Cooperative Work: Beyond the Great DivideGeoffrey Bowker, Susan Leigh Star, Les Gasser, William Turner Psychology Press, 12 Mei 2014 - 496 halaman This book is the first to directly address the question of how to bridge what has been termed the "great divide" between the approaches of systems developers and those of social scientists to computer supported cooperative work--a question that has been vigorously debated in the systems development literature. Traditionally, developers have been trained in formal methods and oriented to engineering and formal theoretical problems; many social scientists in the CSCW field come from humanistic traditions in which results are reported in a narrative mode. In spite of their differences in style, the two groups have been cooperating more and more in the last decade, as the "people problems" associated with computing become increasingly evident to everyone. The authors have been encouraged to examine, rigorously and in depth, the theoretical basis of CSCW. With contributions from field leaders in the United Kingdom, France, Scandinavia, Mexico, and the United States, this volume offers an exciting overview of the cutting edge of research and theory. It constitutes a solid foundation for the rapidly coalescing field of social informatics. Divided into three parts, this volume covers social theory, design theory, and the sociotechnical system with respect to CSCW. The first set of chapters looks at ways of rethinking basic social categories with the development of distributed collaborative computing technology--concepts of the group, technology, information, user, and text. The next section concentrates more on the lessons that can be learned at the design stage given that one wants to build a CSCW system incorporating these insights--what kind of work does one need to do and how is understanding of design affected? The final part looks at the integration of social and technical in the operation of working sociotechnical systems. Collectively the contributors make the argument that the social and technical are irremediably linked in practice and so the "great divide" not only should be a thing of the past, it should never have existed in the first place. |
Isi
13 | |
25 | |
Toward a Social Ethical Theory of Information | 1945 |
Shifting from Telling Designers What to | 1974 |
Practical Sociological Reasoning in the Work | |
Toward a Phenomenological | |
Design Theory and CSCW | |
According Tools With Meaning Within the Organization of Concrete Work | |
As real as it gets Taming Models and Reconstructing Procedures | |
The Sociotechnical System and CSCW | |
Mapping Sociotechnical Networks in the Making | |
The Case of HCI and CSCW | |
The Worldviews of Cooperative Work | |
Interpretation Versus Design Work | |
Understanding of Work and Explanation of Systems | |
Author Index | |
Reflections on a WorkOriented Design Project | |
Scenarios as Springboards in CSCW Design | |
KnowledgeEditing | |
Edisi yang lain - Lihat semua
Social Science, Technical Systems, and Cooperative Work: Beyond the Great Divide Geoffrey C. Bowker Pratinjau tidak tersedia - 1997 |
Istilah dan frasa umum
abstract ACORN action analysis approach artifacts artificial intelligence aspects Bannon Bødker boundary objects Cambridge cognitive cognitive science communication communities of practice complex Computer Supported Cooperative computer systems computer-based Computer-Supported Cooperative computerization concepts construction context contingent Critical Psychology CSCW database decision decision support techniques disciplinary disciplines discourse discussion documents Dombal ethnographic ethnomethodology example experience expert systems field formal functions future workshops Goguen groupware hermeneutical human-computer interaction implementation information systems inscription spaces interaction interface interpretation involved knowledge language machine meaning methodology methods operators organization organizational participation participatory design particular patients perspective Poitou possible practice problem procedures production prototype relations relevant representations requirements role scenarios sense situation social science social scientists sociology sociotechnical software engineers specific structure studies Suchman system design system development task technical theory understanding University Press worldview