Governmental Transparency in the Path of Administrative Reform

Sampul Depan
State University of New York Press, 1 Feb 2012 - 150 halaman
The consequences of governmental reform are not always intended. In this book, Suzanne J. Piotrowski examines how federal management reforms associated with the National Performance Review have affected, and are still affecting, implementation of the Freedom of Information Act. The intersection of the New Public Management movement and the implementation of the U.S. federal government's transparency policy is, she argues, a clear example of unforeseen outcomes. Particular attention is paid to performance management, customer service, and contracting out initiatives, as well as to unintended consequences and their future implications for public administration scholars, practitioners, and reformers.
 

Isi

Introduction
1
1 Sunlight Is the Best Disinfectant
9
2 Two Governmental Narratives Juxtaposed
21
3 The Impact of Performance Management
45
4 The Impact of Customer Service and Employee Empowerment
59
5 The Impact of Contracting
75
6 Analysis
89
Research Design
109
Notes
113
Works Cited
117
Index
131
Hak Cipta

Edisi yang lain - Lihat semua

Istilah dan frasa umum

Tentang pengarang (2012)

Suzanne J. Piotrowski is Assistant Professor of Public Affairs and Administration at Rutgers University.

Informasi bibliografi