 | Allen Kent - 2000 - 370 halaman
...issue in the 1995 key issues study conducted by the CSC/Index consulting group (9). Definition of BPR fundamental rethinking and radical redesign of business...in critical, contemporary measures of performance," "the reconfiguration of the business using IT as a central lever," and "the design of a company's core... | |
 | Gregory H. Watson - 1995 - 310 halaman
...engineering? Michael Hammer, the leading proponent of Business Process Reengineering, defines it as "the fundamental rethinking and radical redesign of...critical, contemporary measures of performance, such as quality, cost, service and speed."3 At the heart of his definition is the idea of discontinuous thinking... | |
 | Ricardo Fernandez - 1994 - 348 halaman
...Champy6 put forth most of the current ideas regarding this methodology. They define it as follows: Reengineering is the fundamental rethinking and radical...performance, such as cost, quality, service, and speed. Hammer and Champy6 discuss examples from various companies such as IBM Credit, Ford, Kodak, Hallmark,... | |
 | J. Browne, David O'Sullivan - 1995 - 354 halaman
...personnel can be made more aware of the organisation's objectives Hammer and Champy (1993) state that re-engineering is "the fundamental rethinking and...performance, such as cost, quality, service and speed " The underlying philosophy is to undertake a fundamental review of the objectives of an organisation... | |
 | Thomas O. Buford - 1995 - 220 halaman
...beginning.14 What are the elements in beginning all over again? Consider their definition of "reengineering": "Reengineering ... is the fundamental rethinking and...of performance, such as cost, quality, service, and speed."15 Four words in this definition place in bold relief its meaning: fundamental, radical, dramatic,... | |
 | United States. General Accounting Office - 1995 - 58 halaman
...and systems and achieving benefits through business process improvements. Reengineering is defined as "the fundamental rethinking and radical redesign of...performance, such as cost, quality, service, and speed* . The Department has already made great strides in reengineering DoD depot maintenance processes. For... | |
 | Suzanne Smith Blancett, Dominick L. Flarey - 1995 - 456 halaman
...new information technologies. In a more recent publication. Hammer and Champy define reengineering as "the fundamental rethinking and radical redesign of...performance, such as cost, quality, service, and speed. "2<P32' The term information technology no longer appears in the newer, more expansive definition,... | |
 | Douglas E. Goldstein - 1995 - 356 halaman
...going back to the beginning and inventing a better way of doing work." The authors' formal definition is "the fundamental rethinking and radical redesign...of performance, such as cost, quality, service, and speed."5 Exhibit 5-2 Measurement Components within HEDIS 2.0 I. QUALITY Goal: Measure the health plans'... | |
 | Lyle M. Spencer, Jr. - 1995 - 260 halaman
...is credited to former MIT information systems professor Michael Hammer who defines it formally as: "The fundamental rethinking and radical redesign of...performance, such as cost, quality, service and speed (p. 32) ... (using) state-of-the-art information technology, an essential enabler, since it permits... | |
 | Asbjørn Rolstadås - 1994 - 418 halaman
...complex business systems. Re-engineering could be defined as (Hammer and Champy, 1993) Re-engineering is fundamental rethinking and radical redesign of business...performance, such as cost, quality, service and speed. This definition states that re-engineering is a search for dramatic change and productivity breakthrough.... | |
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Re-engineering is defined as: 'the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. 
