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A GOOD GROCER'S CREED

I believe that the service which I may render as a good grocer is of vital importance to the life and well-being of my fellow-citizens. In view of this, I consider that my business places upon me a trust which I regard as an honor and a rare privilege; therefore, I will conscientiously safeguard my customers' interests, for I would not betray this trust.

Realizing that I stand as a sentinel at one of the crossroads which leads to the health of our people, I strive, at all times to handle only foods of dependable freshness, reliable quality, full nutriment and unquestioned standards. In order to do this, I must know merchandise thoroughly; therefore, I study the goods which I handle so that I may most intelligently buy and offer for sale only such foods as will protect my customers-by keeping them well, enabling them to work and to be happy.

Not only must I know all about the goods which I sell, but I must also distribute them upon an economical basis. I must be a good business man and operate my store efficiently by eliminating all guess-work and all waste, so that my cost of doing business may not be greater than is necessary to cover the service which I render.

Since a laborer is worthy of his hire, I must price my goods so that I can pay these expenses and make a reasonable profit on my business and on the investment of time, skill, energy and money which it represents; so as to provide for my family and lay aside a fair surplus for that period when adversity may overtake me or when old age makes me less active and less able to meet the rigorous requirements of the grocery business.

I must conduct a sanitary store, which should be just a little better, cleaner and more tidy than the requirements of any law; and I should, by all means, set a good example to my employees, mentally, morally and physically.

I believe in the spirit of and strive to practice the policy of the golden rule-not only with my customers and the people in my employ-but also with my competitor and the firms from whom I buy.

Since the industry in which I am making my living, and to which I am devoting my time and talents, can be no better than it is made by those engaged in it, I must do my full part in helping to elevate the standard of the entire and vastly comprehensive food distributing machinery of our great nation. In order to do this I recognize, that, alone, I can do but little; collectively, however, with my fellow grocers, great things can and will be accomplished. Therefore, I am a member of the Local Retail

Grocers' Association in the city or town where I do business; and through this agency I take my place in the business, civic and social affairs of the community which affords me an opportunity for developing my talents and for making a livelihood-and thus I perform my duties of citizenship as a representative of the great industry of which I am proud to be an active part.

But this is not enough; so I see to it that my Local Association is co-operating actively and effectively with the State Organization, which, in turn must do its full and enthusiastic part in helping to carry out, and get behind, the constructive service which the National Association of Retail Grocers is striving to render.

While this is all very well, I still do not feel that I am really fulfilling my obligation unless I constantly make an intelligent, whole-hearted and sincere effort to carry a message of this work to my neighbor groter who is not a member, or who says he does not believe in organization. Therefore, I make it my personal business to eventually secure his interest and convince him that he should also support these activities in which I believe; and which I persistently help to make more efficient in every practical manner.

This being my creed, I regard a faithful performance of these self-imposed obligations as my sacred duty to God, my family and my fellow-man.

BETTER GROCERS' BUREAU

QUALIFICATIONS FOR MEMBERSHIP

1. I am an American citizen.

2. I pay all my obligations promptly.

3. I conduct a sanitary store.

4. I do not open for business on Sunday.

5. I operate my store as I would like to see the other fellow conduct his.

6. I keep practical records of my business.

7. I will co-operate in furnishing figures for statistical purposes when called upon to do so.

8. I am a member of the Local Association in my city.

HAIRDRESSING

NATIONAL HAIRDRESSERS ASSOCIATION
Adopted September 1923:

CODE OF ETHICS

1. That for the ultimate good of all, selfishness and jealousy should be shunned and that "Forget Self, Our Profession First" should ever be our motto.

That the spirit of fair dealing, co-operation and courtesy should govern relations between members of the profession.

3. That a business should be developed on the basis of quality and service rather than price.

4. That products or treatments should be advertised. only in a truthful manner and that in advertising, or any publicity, the prior rights of others should not be infringed either by spoken or printed word or picture. Do not copy that which belongs solely to another; be original.

5. That information given in confidence by one member to another in any matter of business should not be divulged to customers or others or used to the detriment of the informant.

6. That reports of unfair practices should be very carefully investigated, association meetings affording opportunities. Do this with thoroughness and fairness.

7. That a member should constantly seek to improve the quality of his products and work in order to develop business and increase the value of the profession's good will in the community. 8. That making a special price below the cost of production or service is detrimental to the profession's best interests and should not be resorted to as a matter of business policy to attract new customers with the idea of raising prices later.

9. Member should always have the courage to ask a fair remuneration for all work, resting assured that it will be more profitable to lose some work than to secure any in which there is a temptation to resort to questionable methods in order to avoid financial loss in its execution.

10. The young employer who starts with a small capital, and personally does all or most of his work should remember the honorable nature of his calling and never make the mistake of supposing that because he does his own work he should do it for less than his neighbor who employs assistants. On the contrary

his work should be more painstaking, therefore better and be better paid. It is only by practicing this that a reputation can be created and a business expanded.

11. That members of the profession should not single out customers of other parlors with the intent of securing patronage by special prices below the cost of production; nor by derogatory remarks concerning such other parlors should business be sought.

12. Every establishment should have exact and systematic bookkeeping, and all work should be checked up and proved, and the following made a standard rule: Never permit a charge to be made and entered on the books that cannot be proved by competent evidence in a Court of Justice to be a fair price.

13. That in relations with the general public fair dealing and courtesy should prevail and the members should endeavor to maintain a reputation in the community as intelligent, honest, efficient and courteous professionals, whom the public can trust implicitly.

14. While it is not true that in disputes with customers the customers are always right, members should always, wherever possible, give the customer the benefit of the doubt.

15. When a young competitor of integrity and ability enters the ranks, welcome him or her and help with information and assistance which will enable him or her to overcome difficulties we had so much trouble in surmounting ourselves. We may earn gratitude and in any event we will be raising the tone of the profession by improving those who might otherwise reflect discredit and distrust on the profession.

16. That employers should not attempt to obtain an employee of another employer's working force unless such employee should have made application without solicitation.

17. A proprietor should not wrongly put the blame for any shortcoming on an employee so as to save the establishment itself from blame.

18. Members should always attend their association meetings so as to keep posted on events and to influence the welfare of the profession.

19. Officers of Associations having been given positions. of signal honors of great trust should not wilfully use their high office for means of promoting their business or for personal gain. 20. Fraudulent or exaggerated beauty parlor insurance. claims reflect upon the whole profession and ipso facto raise the premium, or prevent the reduction of the existing permium on such insurance to all others engaged in this profession.

21. The world is always changing, perfection is never attained; nobody ever acquires the summit of wisdom; there is always something to be learned, therefore encourage yourself and your employees to read, to learn, and to observe, new ideas, new methods, new improvements for your own good and for the welfare of the public.

22. Cleanliness is next to godliness. "Look Your Best," not as an end in itself, but as a means to the improvement of happiness and health; keep your corners clean; keep your parlors always in a sanitary condition; insist on the highest degree of personal cleanliness among all operators in your establishment; also insist upon perfect sterilization of all implements employed in the performance of every phase of your work.

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