HAIRDRESSING NATIONAL HAIRDRESSERS ASSOCIATION CODE OF ETHICS 1. That for the ultimate good of all, selfishness and jealousy should be shunned and that "Forget Self, Our Profession First" should ever be our motto. 2. That the spirit of fair dealing, co-operation and courtesy should govern relations between members of the profession. 3. That a business should be developed on the basis of quality and service rather than price. 4. That products or treatments should be advertised. only in a truthful manner and that in advertising, or any publicity, the prior rights of others should not be infringed either by spoken or printed word or picture. Do not copy that which belongs solely to another; be original. 5. That information given in confidence by one member to another in any matter of business should not be divulged to customers or others or used to the detriment of the informant. 6. That reports of unfair practices should be very carefully investigated, association meetings affording opportunities. Do this with thoroughness and fairness. 7. That a member should constantly seek to improve the quality of his products and work in order to develop business and increase the value of the profession's good will in the community. 8. That making a special price below the cost of production or service is detrimental to the profession's best interests and should not be resorted to as a matter of business policy to attract new customers with the idea of raising prices later. 9. Member should always have the courage to ask a fair remuneration for all work, resting assured that it will be more profitable to lose some work than to secure any in which there is a temptation to resort to questionable methods in order to avoid financial loss in its execution. 10. The young employer who starts with a small capital, and personally does all or most of his work should remember the honorable nature of his calling and never make the mistake of supposing that because he does his own work he should do it for less than his neighbor who employs assistants. On the contrary his work should be more painstaking, therefore better and be better paid. It is only by practicing this that a reputation can be created and a business expanded. 11. That members of the profession should not single out customers of other parlors with the intent of securing patronage by special prices below the cost of production; nor by derogatory remarks concerning such other parlors should business be sought. 12. Every establishment should have exact and systematic bookkeeping, and all work should be checked up and proved, and the following made a standard rule: Never permit a charge to be made and entered on the books that cannot be proved by competent evidence in a Court of Justice to be a fair price. 13. That in relations with the general public fair dealing and courtesy should prevail and the members should endeavor to maintain a reputation in the community as intelligent, honest, efficient and courteous professionals, whom the public can trust implicitly. 14. While it is not true that in disputes with customers the customers are always right, members should always, wherever possible, give the customer the benefit of the doubt. 15. When a young competitor of integrity and ability enters the ranks, welcome him or her and help with information and assistance which will enable him or her to overcome difficulties we had so much trouble in surmounting ourselves. We may earn gratitude and in any event we will be raising the tone of the profession by improving those who might otherwise reflect discredit and distrust on the profession. 16. That employers should not attempt to obtain an employee of another employer's working force unless such employee should have made application without solicitation. 17. A proprietor should not wrongly put the blame for any shortcoming on an employee so as to save the establishment itself from blame. 18. Members should always attend their association meetings so as to keep posted on events and to influence the welfare of the profession. 19. Officers of Associations having been given positions of signal honors of great trust should not wilfully use their high office for means of promoting their business or for personal gain. 20. Fraudulent or exaggerated beauty parlor insurance claims reflect upon the whole profession and ipso facto raise the premium, or prevent the reduction of the existing permium on such insurance to all others engaged in this profession. 21. The world is always changing, perfection is never attained; nobody ever acquires the summit of wisdom; there is always something to be learned, therefore encourage yourself and your employees to read, to learn, and to observe, new ideas, new methods, new improvements for your own good and for the welfare of the public. 22. Cleanliness is next to godliness. "Look Your Best," not as an end in itself, but as a means to the improvement of happiness and health; keep your corners clean; keep your parlors always in a sanitary condition; insist on the highest degree of personal cleanliness among all operators in your establishment; also insist upon perfect sterilization of all implements employed in the performance of every phase of your work. HARDWARE, RETAIL NATIONAL RETAIL HARDWARE ASSOCIATION THE HARDWARE MERCHANT'S ETHICAL CODE 1. Acting as purchasing agent for his community, it is the hardware merchant's function to keep informed of the merchandise essential to the convenience, comfort and resultful living of the people of such community, and to supply those needs intelligently and economically. 2. He should maintain his position in the economic organization by courteous and efficient service, reasonable prices and consistent integrity in his relations with those from whom he buys and those to whom he sells. 3. He should place merchandise orders in good faith. No circumstance justifies ordering beyond anticipated needs, in the expectation of cancelling, giving an order for immediate convenience without intention of actually owning the goods involved, or refusing to accept goods purchased by him and shipped to him in good faith. 4. He should not return goods received on regular order without permission from the seller, and then only in accord with mutual understandings, nor should such permission be requested after a lapse of a reasonable time. 5. Deduction should never be made from an invoice to compensate for damages to, or loss of merchandise in transit for which the shipper is not responsible. 6. Any shortage in shipment, or discrepancy between the shipment and order, should be immediately reported to the shipper. 7. The merchant's obligations to those from whom he buys should always be paid according to sound business practice. In no case should any such be deferred without the creditor's con sent. 8. Cash discounts should never be deducted after the discount date. 9. Prices quoted by sellers should not be divulged to other sellers, or misused in any other manner. 10. The hardware merchant should keep faith with his fellow hardware merchants and seek the public's patronage only upon the basis of sound merchandising policies, truthful advertising, constructive salesmanship and efficient and faithful service. 11. He should contribute his full share to the advancement of the retail hardware trade by co-operating in every way possible to raise its standards and make its service most efficient. 12. In his relationship with other merchants the hardware merchant should do as he would like to be done by, scrupulously avoiding any unfair or questionable act or practice, either to gain the favor of a manufacturer or wholesaler or to win the patronage of the public. 13. He should exemplify the highest type of alert and active citizenship, having in mind that permanent success depends upon the measure with which he conforms to the laws of state and nation, performs all duties of citizenship and helps to promote the public welfare. He should give his best judgment and effort to all movements affecting the common good and work for the benefit and progress of the community. 14. He should refuse the use of his name in the promotion of any questionable enterprise and use his influence to safeguard the people of his community against the exploitation of unworthy causes or enterprises of doubtful consequence. 15. The hardware merchant should be a man of character, truthful in his relationships, just in his decisions, and fair in his conduct affecting his fellowmen. He should recognize that the reward of enduring respect can be won by conscientious adherence to right. |