Measuring Quality in Planning: Managing the Performance Process

Sampul Depan
Routledge, 9 Sep 2004 - 408 halaman
This book deals with one of the current major debates in planning: how to measure the quality and effectiveness of the output of the planning process. It deals with issues of defining quality, public sector management, the use of indicators and the planning process. Although case study material is drawn from UK practice this topic is universal and the authors include discussions of international practice and experience.
 

Isi

1 Introductionthe research
3
2 The question of quality
14
3 Managing local government
55
4 Measuring performance the building blocks
88
5 Planning performance in England the story so far
129
Part Two Measuring quality
186
6 An analytical framework
188
7 Practice in England
203
9 Innovation and measurement in England
269
10 A new model of quality measurement in planning
323
Appendix 1 The quality tools
352
Appendix 2 Analysis of policy framework content in the case study authorities
394
Notes
405
Bibliography
408
Index
419
Hak Cipta

8 An international perspective
229

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Istilah dan frasa umum

Tentang pengarang (2004)

Carmona, Matthew; Sieh, Louie

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