21. The world is always changing, perfection is never attained; nobody ever acquires the summit of wisdom; there is always something to be learned, therefore encourage yourself and your employees to read, to learn, and to observe, new ideas, new methods, new improvements for your own good and for the welfare of the public.

22. Cleanliness is next to godliness. "Look Your Best," not as an end in itself, but as a means to the improvement of happiness and health; keep your corners clean; keep your parlors always in a sanitary condition; insist on the highest degree of personal cleanliness among all operators in your establishment; also insist upon perfect sterilization of all implements employed in the performance of every phase of your work.

HARDWARE, RETAIL

NATIONAL RETAIL HARDWARE ASSOCIATION
Adopted June 22, 1923:

THE HARDWARE MERCHANT'S ETHICAL CODE

1. Acting as purchasing agent for his community, it is the hardware merchant's function to keep informed of the merchandise essential to the convenience, comfort and result ful living of the people of such community, and to supply those needs intelligently and economically.

2. He should maintain his position in the economic organization by courteous and efficient service, reasonable prices and consistent integrity in his relations with those from whom he buys and those to whom he sells.

3. He should place merchandise orders in good faith. No circumstance justifies ordering beyond anticipated needs, in the expectation of cancelling, giving an order for immediate convenience without intention of actually owning the goods involved, or refusing to accept goods purchased by him and shipped to him. in good faith.

4. He should not return goods received on regular order without permission from the seller, and then only in accord with mutual understandings, nor should such permission be requested after a lapse of a reasonable time.

5. Deduction should never be made from an invoice to compensate for damages to, or loss of merchandise in transit for which the shipper is not responsible.

6. Any shortage in shipment, or discrepancy between the shipment and order, should be immediately reported to the shipper. 7. The merchant's obligations to those from whom he buys should always be paid according to sound business practice. In no case should any such be deferred without the creditor's con

sent.

8. Cash discounts should never be deducted after the discount date.

9. Prices quoted by sellers should not be divulged to other sellers, or misused in any other manner.

10. The hardware merchant should keep faith with his fellow hardware merchants and seek the public's patronage only upon the basis of sound merchandising policies, truthful advertising, constructive salesmanship and efficient and faithful service.

11. He should contribute his full share to the advancement of the retail hardware trade by co-operating in every way possible to raise its standards and make its service most efficient. 12. In his relationship with other merchants the hardware merchant should do as he would like to be done by, scrupulously avoiding any unfair or questionable act or practice, either to gain the favor of a manufacturer or wholesaler or to win the patronage of the public.

13. He should exemplify the highest type of alert and active citizenship, having in mind that permanent success depends upon the measure with which he conforms to the laws of state and nation, performs all duties of citizenship and helps to promote the public welfare. He should give his best judgment and effort to all movements affecting the common good and work for the benefit and progress of the community.

14. He should refuse the use of his name in the promotion of any questionable enterprise and use his influence to safeguard the people of his community against the exploitation of unworthy causes or enterprises of doubtful consequence.

15. The hardware merchant should be a man of character, truthful in his relationships, just in his decisions, and fair in his conduct affecting his fellowmen. He should recognize that the reward of enduring respect can be won by conscientious adherence to right.

HAT'S

NATIONAL ASSOCIATION OF HAT MANUFACTURERS

Adopted March 20, 1924:

CODE OF ETHICS

Holding it to be the duty of everyone engaged in the hat industry to cooperate in every effort to build up the industry and make it of the greatest possible service to the American public. and to refrain from all practices that are injurious to the business as a whole and to those engaged in it, we the members of the National Association of Hat Manufacturers, Inc., enunciate this code of good business practices for the guidance of our members and their employees and all others engaged in the industry.

The Member's Relations with His Employees

Recognizing that the industry will prosper only when harmonious relations exist between the employer and his employees, our members will be guided in their treatment of employees by the basic principles of justice and square dealings.

They shall not advocate or encourage any movement that has as its object an unfair advantage for employers over their employees;

They shall employ, promote, demote or dismiss employees solely on the basis of their efficiency in performing the work desired;

They shall study the individual employee in order justly to determine his ability and the work of which he is capable; They shall pay a fair wage for a fair day's work;

They shall interest themselves in the personal welfare of their employees, and encourage and assist them in thrift and self-advancement; be sympathetic with them in trouble, and render them reasonable and substantial assistance when possible;

They shall extend to their employees in all of their relations with them, that courtesy which they expect of others;

They shall instruct their employees fully as to this code of correct practices so that it shall be made as effective as is possible.

The Member's Relations with Those from Whom He Buys

We accept the principle that those from whom we buy

are rendering to us a service and through us a service to the entire community;

Our members shall render every courtesy to salesmen or representatives desiring to sell a commodity or a service in which the member is interested;

They shall, if they make rules as to the time and place of seeing salesmen, observe such rules as carefully as they expect salesmen to observe them;

They shall keep appointments with salesmen and facilitate the conduct of their business so as to avoid needlessly wasting the salesman's time;

They shall observe truth and honesty in all their interviews with salesmen, and make no misleading statements in an effort to secure lower prices;

They shall not reveal prices quoted to them without the consent of the one making the quotation;

They shall, if quotations are sought under given conditions, and later it is found advisable to change the conditions of purchase, give to all salesmen who have made quotations an equal opportunity to change their quotations in accordance with the changed conditions, if the latter so desire;

They shall fix terms of payment, and place of delivery by mutual consent at the time of purchase, and will carry out the letter and spirit of these terms;

They shall take only those discounts which are provided for at the time of purchase, and only when payment is made within the discount time limits specified;

When they request extensions which are granted without interest being charged therefor, they shall not take discount for anticipation of payment;

They shall not attempt to make an arbitrary adjustment or settlement of differences not in accordance with written or verbal agreement made;

They shall not attempt to obtain redress in adjustments by threat to discontinue business relations;

They shall vigorously discourage the misbranding of the merchandise they buy;

Neither they nor their employees acting as purchasing agents shall accept any gratuity, commission or unethical indirect profit for their personal gain in connection with purchases they may make;

They shall be willing at all times through an efficient but disinterested medium to arbitrate any differences arising between themselves and those from whom they buy.