Business Development For Dummies

Sampul Depan
John Wiley & Sons, 20 Apr 2015 - 432 halaman
Growing a small business requires more than just sales

Business Development For Dummies helps maximise the growth of small- or medium-sized businesses, with a step-by-step model for business development designed specifically for B2B or B2C service firms. By mapping business development to customer life cycle, this book helps owners and managers ensure a focus on growth through effective customer nurturing and management. It's not just sales! In-depth coverage also includes strategy, marketing, client management, and partnerships/alliances, helping you develop robust business practices that can be used every day. You'll learn how to structure, organise, and execute an effective development plan, with step-by-step expert guidance.

Realising that you can't just "hire a sales guy" and expect immediate results is one of the toughest lessons small business CEOs have to learn. Developing a business is about more than just gaining customers – it's about integrating every facet of your business in an overarching strategy that continually works toward growth. Business Development For Dummies provides a model, and teaches you what you need to know to make it work for your business.

  • Learn the core concepts of business development, and how it differs from sales
  • Build a practical, step-by-step business development strategy
  • Incorporate marketing, sales, and customer management in general planning
  • Develop and implement a growth-enhancing partnership strategy

Recognising that business development is much more than just sales is the first important step to sustained growth. Development should be daily – not just when business starts to tail off, or you fall into a cycle of growth and regression. Plan for growth, and make it stick – Business Development For Dummies shows you how.

 

Isi

Introduction
3
Introducing Business Development for Services Firms
9
Finding Damaging Gaps in Your Business Development
19
Diving Inside Your Customers Head
33
Hows your firm really doing? Chapter 3 Diving Inside Your Customers Head
34
Using the Lifecycle to Your Advantage
51
Planning for Business Development
73
Planning for Business Development
74
Taking the Lead Selling Under Control
255
Taking the Lead Selling Under Control
265
Gating prospects through your sales pipeline
273
Closing the Sale to Your Satisfaction
285
Managing Your Customers for Business
299
Joining Together to Maximize Business and Customer Value
315
Standing Tall To Get More Customers Vertical Industries
333
Leveraging Your Knowledge for Vertical Success
340

Building Your Business Development Plan
97
Knowing where youre going
99
Putting Your Plan into Action
115
Enrolling friends Making use of friendly feedback
130
Making the Most of Marketing
137
Marketing for Services Firms
144
33
150
Deciding whether Your Firm Needs Branding
154
Driving Sales Success with Effective Marketing
157
Creating Your Marketing Plan
175
Automating Marketing More Leads with Less Effort
199
Forming a Winning Team Marketing and Sales Cohesion
221
Come On Come On Lets Stick Together Marketing and Sales
227
Seeing What Sales Can Do for You
235
Making Influential Friends Partnerships
345
Seeking Partners for Mutual Benefit
347
Considering your business with partners
354
Pursuing Your Plans for a Successful Partnership
361
The Part of Tens
379
Ten Great Resources for Business Development
387
Index
391
73
392
36
395
383
397
133
399
88
400
216
401
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Tentang pengarang (2015)

Anna Kennedy has almost twenty years' experience in business development and leadership with small/medium professional services companies. She also has on-the-ground experience in growing organizations, most recently in her own company, Rain Makers.

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