Knowledge management:

active KM addition artificial intelligence automated benefits better building knowledge capabilities Central Management Focus changes CKFs companies competent competitive concepts considered corporate corporate memory create critical knowledge functions domain employees environment example executives expert systems expertise exploit factors Figure Focus for Intelligent-Acting identify implemented important improve increased indicated individuals Industry Group initiatives Intelligent-Acting Organizations KBS applications KM approaches KM program knowledge areas knowledge assets knowledge bases knowledge building knowledge flows knowledge gaps Knowledge Management knowledge professionals knowledge required knowledge society knowledge transfer knowledge workers knowledge-based systems knowledge-intensive Knowledge-Related Activities Learning Organization levels major management of knowledge managing knowledge mental models methods objectives operations opportunities organization's organizational overview perform personnel planning points-of-action potential practices products and services proficiency redesign result situations skills sophisticated specific strategies survey tasks Total Quality Management understanding value of knowledge Wiig